What does it cost?
I want to put a link on my website to the ballot at ElectionsOnline. What is the address?
There was a bad email address on record for a voter. I changed it, but will they receive an email notice to vote?
When ElectionsOnline emails voters, what address is the email sent from?
Not all our voters will want, or be able to vote electronically. How are these voters accommodated?
A voter says they did not receive an email to vote. How can this person be permitted to access the ballot?
If they are already included in the voter roster and have a valid email address on record, they may wish to check their spam folder for any emails about the election. If there’s nothing there, you may simply instruct them to visit the ballot at https://www.electionsonline.com/vote where they may either retrieve their login data by submitting their email address, or you may wish to provide their login data to them if you’re able.
How do voters access the ballot?
Is it possible to determine how a voter voted?
No. The de facto standard for conducting elections throughout the world is secret balloting which disassociates a voter from their ballot. ElectionsOnline ensures secret balloting, but beware, not all systems do, so you should always verify with any election provider that their system is built around this principle before retaining their services. To demonstrate this in plain English the logic which procesess when a ballot is cast is:
- Insert ballot into the system only when the voter has not previously voted.
- Flag the voter as having voted.
The special keywords start transaction and end transaction instruct the database that all the processing between them should either be fully committed, or fully rolled back. Because this is a two-step transaction, there must be a safeguard in place that prevents either step from being committed to the database without the other step also being committed. Excplicitly instructing the database that these two steps are part of a single transaction guarantees that a ballot cannot be inserted (step 1) without the voter also being flagged as having voting (step 2) as that would create a condition where the voter could conceivably log in to the system again and insert a second ballot.
Lastly, when ballots are inserted into the database, there is no part of that ballot that could be used to associate it to a voter. Ballots are added to an electronic ballot box and a voter's record is updated to mark them as having voted. The two are not tied together in any way thereby ensuring secret balloting.
How is a voter prevented from double-voting?
Once a voter has cast a ballot, may he log back in and change his vote?
Can ElectionsOnline handle paper ballots?
Can the ballot display different positions to different voters?
Is the system mobile-friendly?
Can we provide our voters with a single sign-on experience at our own website?
- Passed authentication where a voter logs in to a client’s website and is then passed over to the ballot which is hosted on the ElectionsOnline website. Their logged in state is preserved and they are not prompted to login a second time at ElectionsOnline.
- Fully integrated where the ballot is consumed into a client’s website using web services so that it appears to be a native part of the client’s website with full control to modify the styling of the ballot.